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Contact Tracing Scams

August 26, 2020

As Covid-19 cases increase, so too will contact tracing. Contact Tracers are people that work for the Hawaii Department of Health to track anyone exposed to Covid-19. Scammers are posing as Contact Tracers in attempts to steal your identity and money.

A legitimate contact tracer may get in touch with you to discuss the results of a test that you knowingly took or if you have had contact with a someone that tested positive. The Hawaii Department of Health may contact you via a call, text, or email. You may be asked to provide: Here are some things scammers may ask for: Legitimate tracers will not ask for any of these, or ask you to click on a link or download anything. If you answer a call from a number that is not familiar, ask for the person's name and who they work for. You can confirm the call is legitimate by contacting the Disease Investigation Branch of the Department of Health at 808-586-8362 or 800-933-4832. It is important that you respond to a real contact tracer to slow the spread of Covid-19. For more information on contact tracing in the state of Hawaii visit hawaiicovid19.com/contact-tracing/.