Careers

Responsible for monitoring and providing support to all staff and members regarding Maui County Federal Credit Union’s electronic delivery channels. Actively works toward providing an exceptional member experience through our non-branch communication channels, including mail, phone, email, and chat, by ensuring all member inquiries and requests are responded to in a timely and accurate manner. Performs other back-office duties that relate to caring for our member’s needs, but are not limited to account maintenance, wire transfers, debit cards, credit cards, ATMs, automated telephone teller service, direct deposit, ACH, share drafts, mobile banking, online banking, bill pay, website outreach, and email. This position evaluates and enhances existing member contact programs and makes recommendations for improvement. 

Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail including processing deposits, withdrawals, loan payments, cashiers' checks, money orders and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and checking account problems. Answers members questions regarding Credit Union services provided and performs a variety of accoun­­t maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned side-jobs including various clerical and receptionist functions, and assists other Service Representatives with duties as required. Serves members promptly and professionally.