How you can prepare for the system upgrade


  • Check timing of all external account to account transfers and ensure they aren't scheduled between February 22 - March 4, 2024.
  • Make note of all online bill payees.
  • Download and save any needed e-statements through January 2023. All members will be mailed their February 29, 2024, statements even if enrolled in e-statements.
  • Download your account history before 11am HST on February 29, 2024. Your prior e-statements will not be available in the new online banking system.
  • Have some cash on hand as needed for the 4-day period.

Post Conversion:

  • New Online Banking Platform: Users will need to enroll as first-time users and set up a new login.
  • New Mobile Banking App: Users will need to download and install the new “MCFCU Mobile Banking” app (after March 5th) from the App Store or Google Play. Then enroll to set up new login credentials or use their new online banking credentials.
  • New Online Bill Pay and Account to Account Transfers: Users may need to re-establish person-to-person payees and payment schedules.
  • New Phone Banking Platform: The toll free number will be changing. Users can self-enroll and must call from a phone number that the Credit Union has on record. Your account number and social security number will be needed to enroll.