At Maui County FCU, learning is more than training - it’s how we care for our people and ensure we’re always showing up strong for our members. The Training and Development Specialist plays a key role in supporting our team by creating meaningful, engaging learning experiences that help employees grow, succeed, and serve our community with confidence.

In this role, you’ll plan, develop, and deliver training programs across the credit union, working closely with teams to understand their needs and design learning solutions that are practical, clear, and effective. You’ll create and maintain a variety of training materials, such as presentations, manuals, workbooks, scripts, and audio-visual resources, to support both new and ongoing learning.

You’ll also review and enhance existing training programs, looking for opportunities to improve, simplify, and strengthen how we learn and work together. By analyzing operational processes and user needs, you’ll help organize and refine standard operating procedures, ensuring clarity, consistency, and efficiency across the credit union.

If you’re passionate about helping others learn, enjoy turning complex information into clear guidance, and want to make a meaningful impact in a collaborative, community-focused environment, we’d love to hear from you.

Key Responsibilities

• Develop and implement effective training policies, procedures, and programs.

• Ensures that Credit Union personnel are well trained and effective in their respective positions.  Ensures that employee orientation, on-the-job training programs, and in-service activities are effective and appropriate.

• Ensure that professional business relations exist with members, volunteers, vendors, and trade professionals.

• Establish and maintain effective communication and coordination with Credit Union personnel and with Management.

Qualifications

• Bachelor’s degree or equivalent experience in organizational communication or organizational development.

• At least one year experience as a senior teller or equivalent.

• Training experience preferred.

• Loan experience preferred.
• Strong leadership and supervisory skills.
• Ability to plan, develop, and implement training programs