Mortgage Processor / Clerk

We are looking for a full-time Mortgage Processor / Clerk who is detail-oriented and has excellent customer service and communication skills. We offer opportunities for growth and provide great benefits.

Mortgage Processor / Clerk

Position Purpose

Primary purpose is to provide clerical support and loan monitoring assistance for the mortgage department.  Secondary purpose is to provide assistance in the origination, processing, closing, and servicing of mortgage loans.  Provides prompt and professional service to members and prospective members in the branch, via telephone calls, and through electronic communication.  Assists in other areas of the loan department as needed and as directed by loan managers.

Nature and Scope

This position requires a high level of organization skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy as well as professionalism in communication are vital to the successful execution of this position.

This position requires excellent public relations skills and a thorough understanding of lending programs, policies, and procedures, as well as related legal requirements.  Tact, good organizational abilities, and a willingness to assist others is also critical to the successful execution of this position.  Incumbents should be able to handle the most complex lending functions within assigned limits.

Essential Functions and Basic Duties

  1. Assumes responsibility for providing effective clerical and loan monitoring support for all phases of loan processing activities and promotions.
  2. Assists in effectively receiving, reviewing, processing, and closing loans.
  3. Assumes responsibility for establishing and maintaining effective and professional business relationships with members and external contacts
  4. Serves as a Notary Public for the credit union.
  5. Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.
  6. Assumes responsibility for related duties as required or assigned.


  • High school graduate or equivalent.
  • Understanding of consumer and mortgage loan products and services.
  • Knowledge of Credit Union loan services, policies, and procedures.
  • Understanding of related legal and regulatory standards, and required loan documentation.
  • Knowledge of loan processing functions and related requirements and procedures.

Skills / Abilities

  • Two years of office experience required. Credit union experience preferred.
  • Excellent verbal and written communication skills.
  • Excellent interviewing and public relations skills.
  • Strong analytical and financial skills.
  • Ability to operate related computer applications and other business equipment including calculators, typewriter, printer, telephone, and notary stamp.
  • Well organized.

You may email your resume to: [email protected]

Mail your resume to:
Maui County Federal Credit Union
1888 Wili Pa Loop Wailuku, HI 96793
Attn: Human Resources

Or call HR at 808-856-3125 for more information.

Employment Application